Serviceassistenz für KFZ-Werkstatt (w/m/d)

Greet customers, direct them to the workshop team, and coordinate appointments and work orders. Handle customer phone calls, manage contact data in the EDV system, and prepare orders and invoice documents. Support the workshop team with administrative tasks and ensure smooth customer service flow, including vehicle pickup explanations and invoice clarifications. Requires a completed commercial training or automotive experience, strong organizational skills, and good German proficiency. Located in Köln-Porz-Lind, this family-owned workshop offers a flat hierarchy, flexible development opportunities, and long-term career stability within a modern, well-equipped environment.