Service Writer
On-siteCheyenne, Wyoming, United States
Job Summary
Service Writer serves as the initial contact in the service department, screening calls and visitors, and coordinates the flow of communication with staff, the public, and businesses. Responsibilities include entering all technician timecards, reconciling payroll entries before biweekly payroll, performing miscellaneous typing, assisting with filing, creating work order jackets for cost centers, scanning completed work orders, and making travel arrangements as needed. Additional clerical duties include maintaining and filing records, verifying information, and recording data. The role requires strong data entry skills, proficiency with Microsoft Office, AS400, and a professional demeanor when interacting with customers.
Required Qualifications
- High school graduate or equivalent
- Proficient data entry capabilities
- Ability to speak, read, write, and understand English
- Ability to work in a team environment
- Proficient in use of a desktop computer, including Microsoft Office products
- Must be able to operate a PC, dealer AS400 computer system, all related software, e-mail, calculator, telephone, fax machine, copy machine, and printer
- Ability to work with customers in a professional manner and develop/maintain relationships
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