Service Writer - Williston, VT
On-site · Williston, Vermont, United States
Job Summary
Service Writer position in Williston, VT focused on delivering VIP customer experience, educating customers about vehicle conditions, coordinating with the service team, and meeting safety and process standards. Requires automotive service knowledge, strong communication, ability to train and coordinate with management, and ASE certifications/per state licensing as applicable. Standard 5-day, 40-hour work week with hourly pay and a non-exempt classification. Qualifications emphasize verbal/written communication, organizational skills, and automotive servicing understanding. The role includes responsibilities such as taking LMS and vendor trainings, achieving VIP SAX scores, and managing service desk operations and vehicle-related communications.
Required Qualifications
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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