Tri-County Truck Centers - Dearborn logo
Tri-County Truck Centers - Dearborn4 days ago

Service Writer

On-site · Dearborn, Michigan, United States

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown

Job Summary

Meet with customers to determine repair/service needs for vehicles; build customer relations to increase satisfaction; oversee technician work and parts ordering; monitor vehicle progress and communicate with customers; contribute to SOPs and SOP documentation; schedule and notify management of incoming work; drive profitability through sales and promotions.

Required Qualifications

  • Must have a minimum of 1 year of work-related experience
  • Some college or technical school training centered on heavy truck or equipment repair and maintenance preferred
  • Proficient use of computers/business machines
  • General knowledge of repairs and/or parts in a commercial/heavy-duty truck and/or construction equipment field is required
  • Must have strong technical, computer, and software skills with the ability to learn the dealership maintenance management program
  • Valid operator’s license (CDL a plus), drug screen, and criminal clearances are also required
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Tri-County Truck Centers - Dearborn

Service Writer

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