Service Writer
On-site · Columbia, South Carolina, United States
Columbia, South Carolina, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentLarge
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Greet customers, explain available services and promotions such as free vehicle inspections, create and manage service tickets, coordinate repair schedules with technicians and provide status updates, communicate costs and timelines, process customer payments and paperwork upon service completion, maintain accurate service records, assist in maintaining a clean front counter, and ensure interactions reflect Southern Tire Mart’s service standards.
Required Qualifications
- High school diploma or GED required
- Must be at least 18 years of age and pass a pre-employment drug screen
- Previous experience in sales, service writing, or customer service preferred
- Strong verbal and written communication skills
- Ability to multitask and work effectively in a fast-paced environment
- Basic computer skills and familiarity with POS/service management systems
- Knowledge of automotive or commercial tire services a plus
- Must be available to work flexible hours, including evenings, weekends, and holidays
- Overtime maybe required
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