Service Writer - Saco, ME
On-site · Saco, Maine, United States
Job Summary
Service Writer at VIP in Saco, ME responsible for consulting with customers about vehicle conditions, educating them on the vehicle’s state based on mileage and MPI results, and delivering a high-quality customer experience by following VIP processes. The role emphasizes teamwork, effective communication, safety, and achieving VIP SAX performance scores, with duties including taking LMS and vendor trainings, pursuing ASE certifications (C1, P2, G1), coordinating work orders, and assisting in the service department to ensure proper guidance and solutions for customers. Requires strong verbal and written communication, a solid understanding of automotive servicing, and a valid driver’s license; training and certifications (LMS, BATS, TPMS) are part of ongoing professional development and compliance.
Required Qualifications
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- State Inspection License Required (where applicable)
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
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