Service Writer - Rockland, ME
On-site · Rockland, Maine, United States
Job Summary
Service Writer role at VIP Automotive in Rockland, ME focuses on consulting with customers about vehicle conditions, educating them on VIP processes to deliver a different and better customer experience, coordinating with the service team, and driving VIP Sales & Execution while maintaining safety and compliance. Responsibilities include following safety policies, managing communications with customers and technicians, earning and sustaining certifications (BATS, TPMS, ASE), coordinating work orders, participating in training, and supporting store operations to ensure high-quality customer service and effective service delivery.
Required Qualifications
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Or an equivalent combination of education and experience
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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