Service Writer - Morgantown KY (28762)
$41,600–$52,000 year
On-siteMorgantown, Kentucky, United States
Job Summary
Coordinate scheduling and performance of maintenance services for the KY Shop fleet by ascertaining problems, verifying warranty coverages, developing estimates, and planning technicians. Review and finalize Standard Repair Orders within 24 hours, process invoices, and track warranty claims while maintaining inventory accuracy via the TMT application. Manage offsite work for PMs, breakdowns, and DVIR issues across KY, IN, KS, and UT accounts, and follow up with outside vendors on outstanding repairs. Answer customer calls daily and respond to inquiries within 24 hours, ensuring compliance with DOT, CSA, and ELD/HOS standards. Work Monday through Friday, 7:30am to 4:30pm, with a weekly rotation for after-hour breakdown support.
Required Qualifications
- 1+-year experience as a Service Writer or related experience
- 1+ – year experience specialized knowledge in the heavy-duty equipment field
- 1+ years' experience in trucking industry
- High School Diploma
- Must pass a post-offer, pre-employment drug test
- Agree to companies drug free workplace policies
- Ability to lift to 45lbs
Desired Qualifications
- 1+-year experience as a Service Writer or related experience preferred
- Mechanical/technical knowledge preferred
- Ability to multi-task
- Attention to detail
- Self-motivated/team player
- Software experience/computer technical expertise
- Excellent verbal and written communication abilities
- Associate degree preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.