Service Writer - Madawaska, ME
On-site · Madawaska, Maine, United States
Job Summary
Service Writer in Madawaska, ME focuses on consulting with customers, educating them about vehicle conditions based on MPI inspection, and guiding the service team to deliver a superior customer experience per VIP processes. The role emphasizes safety training, communication with the team and customers, handling service desk duties, coordinating work orders, and supporting the store’s 5 for 5 process. Required credentials include a valid driver’s license, Equipment Safety Certification, and ASE C1 certification, with P2 and G1 ASE endorsements recommended; minimum experience is one year in automotive service, with an associate degree or technical program recommended. Schedule is five days per week, 40 hours, non-exempt/hourly, at a service location with standard safety and regulatory compliance expectations.
Required Qualifications
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Or an equivalent combination of education and experience
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- State Inspection License Required (where applicable)
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
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