Service Writer
$60,000–$80,000 year
On-site · Kalispell, Montana, United States
Job Summary
Service Writer at Bish’s RV focused on guiding customers through service visits and upselling accessories, upgrades, and packages to enhance the RV lifestyle. Responsibilities include welcoming customers, quoting prices, booking service appointments, tracking leads with CRM/scheduling tools, and maintaining clear communication. Requires a consultative, commission-driven sales approach, ability to work Saturdays, and strong multitasking in a fast-paced, customer-facing environment. Highlights include offering maintenance/service-related bundles, achieving monthly sales targets, delivering high NPS scores, and contributing to a team-driven culture with training and coaching opportunities.
Required Qualifications
- Retail or service sales experience (automotive, powersports, or outdoor gear is a plus)
- Strong communication and persuasion skills with a consultative approach
- Highly motivated by commissions and performance-based pay
- Skilled at multitasking in a dynamic, fast-moving environment
- Positive, professional demeanor and appearance
- Team-oriented with the ability to work independently
- Availability to work Saturdays
- Neat, clean, and professional appearance
- Ability to pass a background check and drug test
- Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers
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