Service Warranty Clerk
On-siteJeffersonville, Indiana, United States
Jeffersonville, Indiana, United StatesOn-siteFull Time
Full Time
Job Summary
Verify vehicle repairs against manufacturer specifications and time frames, submitting claims with appropriate predetermined codes in a timely fashion. Collaborate with the Assistant Service Manager, Service Consultants, and Parts Counter staff while communicating effectively via email, phone, and teleconference. Utilize CDK, Rapid Recon, Microsoft 365, and Teams to manage multiple repair order scenarios simultaneously. Prioritize organization and multi-tasking skills to handle various repair order situations. Previous warranty submission and accounts experience is preferred.
Required Qualifications
- highly organized
- able to multi-task
- able to follow directions from the Management Team
- able to focus on multiple repair order scenarios simultaneously
- good communicator, both in person and on the phone
- able to write effectively in email communications
- able to work collaboratively with several departments and manufacturer representatives
- comfortable with and make use of all of the programs that we use including CDK, Rapid Recon, Microsoft 365 (IE: Word and Excel) and Teams as well as various Manufacturer websites
Desired Qualifications
- Previous warranty submission and accounts experience
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