Service/Telematics Planner
On-sitePhoenix, Arizona, United States
Job Summary
Coordinate telematics devices across the heavy equipment fleet and ensure equipment data accuracy across all related mobile and web applications. Assist the Equipment Services department with system administration, process improvements, and troubleshooting for field technicians using JD Edwards. Monitor preventative maintenance work orders, assign tasks to technicians, and track status to ensure timely closure. Maintain fuel and DEF inventories, process related invoices, and handle month-end close activities including journal entries and reconciliation. Support inventory management for machine control and survey gear, including tracking and internal transfers. Work various shifts, including swing, night, and weekends, while complying with all safety standards and procedures.
Required Qualifications
- High School Diploma or GED
- Ability to work collaboratively with field technicians, mechanics, accounting, and management
- Experience with JD Edwards (JOE) Enterprise One
- Experience with preventative maintenance programs, equipment servicing workflows, and work order management
- Prior experience in heavy equipment dealership operations, construction equipment management, contractor or fleet maintenance environment
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong organizational skills with high attention to detail
- Strong understanding of heavy equipment operations, maintenance cycles, and utilization tracking
- Ability to wear personal protective equipment (including but not limited to; steel toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)
- Must be able to comply with all safety standards and procedures
- Ability to reach above shoulder heights and below the waist on a frequent basis
- Ability to stoop, kneel, or bend on an occasional basis
- Ability to use telephone, computer system, email, or other electronic devices to communicate with internal and external customers or vendors
- Ability to lift, push or pull objects up to 50Ibs on an occasional basis
- Ability to sit, stand or walk short distances for up to the entire duration of a shift/workday
- Ability to work various shifts, including swing, night and weekend
Desired Qualifications
- Heavy Job experience
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