Service Technician
$50,000–$60,000 year
On-site · Farmingdale, New York, United States
Job Summary
Service Technician performs on-site service, warranty repairs, and troubleshooting for windows, doors, siding, roofing, and other exterior products at customer homes. Responsibilities include diagnosing product and installation issues, performing adjustments and repairs, documenting service calls and materials used, and communicating findings and recommendations to homeowners. The role requires travel to customer homes, maintaining tools and vehicles, adhering to safety procedures, and participating in ongoing product and technical training. Qualifications emphasize residential construction or related trades experience, strong troubleshooting, independent work, excellent communication, ability to lift 50 pounds, outdoor work in various weather, a valid driver’s license, reliability, and basic math skills. Salary starting between $50,000-$60,000 plus incentives; full-time with year-round work.
Required Qualifications
- Experience in residential construction, carpentry, window and door installation, siding, roofing, or related trades preferred
- Strong troubleshooting and problem-solving skills
- Ability to work independently and manage daily service appointments
- Excellent communication and customer service skills
- Ability to lift at least 50 pounds
- Comfortable using ladders and working outdoors in varying weather conditions
- Valid driver's license with a clean driving record
- Reliable, punctual, and detail-oriented
- Basic measuring and math skills
- Willingness to learn and grow with the company
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