Service Technician- West Des Moines, IA
On-site · Des Moines, Iowa, United States
Job Summary
A Service Technician is responsible for inspecting, repairing, and maintaining bicycles and other products sold at ERIK'S to ensure safe and optimal performance. Key responsibilities include ensuring all repairs meet safety standards, maintaining a clean work area, staying current with product knowledge, supporting inventory management, diagnosing mechanical issues, and providing exceptional customer service. Candidates should possess bicycle mechanics skills, strong communication abilities, a customer-first mindset, proficiency with technology, and effective time management.
Required Qualifications
- Bicycle mechanics or related skills
- Strong interpersonal and communication abilities-both verbal and written
- Customer-first mindset with excellent service skills
- Proficiency with technology and computer systems
- Strong time management and organizational skills
- High personal accountability and a results-driven approach
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