Service Technician
On-siteMarked Tree, Arkansas, United States
Job Summary
Perform diagnostics and repairs on John Deere equipment, including field service and complex maintenance on customer or dealer-owned agricultural and outdoor power machinery. Account for billable time and document all diagnostics and repairs on repair orders while maintaining current product knowledge of John Deere and competitive offerings. Participate in required training programs to advance skills, mentor apprentices, and ensure adherence to safety rules and regulations. Maintain condition of vehicles, inventory, and tools. Requires basic understanding of mechanical, electrical, and hydraulic systems, experience with special tools and diagnostic computers, and ability to work extended hours and weekends.
Required Qualifications
- Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment
- Experience using special tools and following Technical Manual procedures
- Ability to diagnose technical issues
- Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools
- High School Diploma, GED, or equivalent experience
- Ability to work extended hours and weekends
Desired Qualifications
- Positive attitude and a desire to deliver an exceptional customer experience
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