Service Technician
On-siteBrinkley, Arkansas, United States
Brinkley, Arkansas, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Perform diagnostics and repairs on John Deere agricultural and outdoor power equipment, including field service assignments. Execute complex maintenance work while maintaining current product knowledge of John Deere and competitive offerings. Account for billable time and document all diagnostics and repairs on repair orders. Mentor apprentices and junior technicians while adhering to safety rules and technical manual procedures. Prepare required reports and forms for work assignments. Maintain condition of vehicles, inventory, and tools. Participate in mandatory training programs to advance skills.
Required Qualifications
- Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment
- Experience using special tools and following Technical Manual procedures
- Ability to diagnose technical issues
- Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools
- High School Diploma, GED, or equivalent experience
- Ability to work extended hours and weekends
Desired Qualifications
- Positive attitude and a desire to deliver an exceptional customer experience
- Excellent skills in operating vehicles and equipment used for diagnostic purposes
- Develop a thorough understanding of all technology offerings
- Mentors Service Technician Apprentices and junior Service Technicians
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