Service Technician
On-siteGreenville, North Carolina, United States
Greenville, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Maintain a territory by setting up and installing new equipment, performing routine service maintenance, and resolving technical issues on Ricoh, Konica Minolta, and HP digital copiers, fax machines, and printers. Troubleshoot, diagnose, and repair equipment while providing customers with training and support. Coordinate service activities with dispatch, field personnel, management, and sales staff. Properly maintain inventory, parts, and tool bags, and ensure timely preparation of reports. Drive a company vehicle to customer locations and keep informed of latest technologies and technical developments.
Required Qualifications
- High School diploma or GED
- Experience with service and maintenance of copiers, printers and fax machines
- Valid driver's license and clean driving record
- Time management skills and ability to work independently while producing an exceptional quality of work
- Customer relations skills
- Analytical thinking, troubleshooting and problem solving skills
- Must be able to carry at least 30 to 50 lbs.
- Must be able to bend, squat, kneel, push/pull and move/lift various equipment
- Must be able to drive company vehicle to customer locations
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