Service Technician
On-siteKill Devil Hills, North Carolina, United States
Job Summary
Maintain a territory by setting up and installing new equipment, performing routine maintenance, and resolving technical issues on Ricoh, Konica Minolta, and HP digital copiers, fax machines, and printers. Troubleshoot, diagnose, and repair equipment while providing customers with training and support. Coordinate service activities with dispatch, field personnel, management, and sales staff. Ensure timely report preparation and maintain inventory, parts, and tool bags. Drive a company vehicle to customer locations, carrying up to 50 lbs of equipment. Requires a high school diploma, valid driver's license, and experience with service and maintenance of copiers, printers, and fax machines.
Required Qualifications
- High School diploma or GED
- Experience with service and maintenance of copiers, printers and fax machines
- Valid driver's license and clean driving record
- Time management skills and ability to work independently while producing an exceptional quality of work
- Customer relations skills
- Analytical thinking, troubleshooting and problem solving skills
- Must be able to carry at least 30 to 50 lbs.
- Job will require bending, squatting, kneeling, pushing/pulling and moving/lifting various equipment
- Driving company vehicle to customer locations
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