Service Technician
On-siteRaleigh, North Carolina, United States
Job Summary
Troubleshoot and repair commercial kitchen cooking, refrigeration, and HVAC equipment while communicating with customers and the branch office regarding repair status. Order parts for repairs, complete service tickets per procedure, and monitor truck stock to ensure required parts are stocked. Maintain the service vehicle, tools, and uniforms to represent Whaley quality standards. Meet reasonable on-call requirements, including weekend rotation, and handle physical demands such as lifting up to 100 pounds and working in high-temperature environments. Valid driver's license and three years of maintenance experience in commercial cooking or refrigeration are required.
Required Qualifications
- Must be 18 years of age
- Three (3) years maintenance experience to include repairing commercial cooking or refrigeration equipment
- Valid Driver's license and driving record that aligns with our safety standards
- Completion of a satisfactory background check and drug screen
- Ability to work independently
- Dependability
- Accurately and promptly completes required paperwork
- Excellent customer service skills
- Stable work history
- Regularly lift and/or move up to 50 pounds
- Frequently lift and/or move up to 100 pounds
- Occasionally lift and/or move more than 100 pounds with assistance
- Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders
- Extensive daily travel to work site location
- Exposure to hot grease from fryers
- On-call weekend rotation (frequency varies with branch size)
- Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.)
Desired Qualifications
- Strong HVAC experience
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