Service Technician
On-siteWest Chester, Ohio, United States
Job Summary
Ensure resident service requests are handled in a timely manner by troubleshooting and performing repairs to the community, including plumbing, HVAC, appliances, carpentry, and electrical systems. Comply with OSHA/EPA regulations and maintain the exterior and interior of the community to exceed apartment living standards while ensuring adherence to Fair Housing regulations and other multi-family operations laws. Perform work both inside and outside, including daily ascending and descending of stairs and occasional ladder use, while remaining on-call for after-hours emergencies. Provide own hand tools and transport items weighing up to 25 pounds.
Required Qualifications
- High School diploma, GED or related experience and/or training
- Must have a valid Driver's License
- Background in excellent customer service
- EPA Universal HVAC Certified for refrigerant recycling
- Must be able to transport items weighing up to 25 pounds
- Proficient communication skills both verbal and written
- Ability to multi-task and strong organizational skills
- Able to be on-call for responding to after-hours emergencies
- Must be able to perform work both inside and outside
- Excellent attitude, teamwork skills and self-motivated
- Energetic, resourceful, and hands-on individual with a strong service orientation
- Able to approach problems both logically and creatively
- Confident and knowledgeable when interacting with all team members & outside parties
- Sensitive to confidential information and matters
- Ability to work in a team environment and help teammates as necessary
- Daily ascending/descending of stairs and occasionally of ladder to perform work orders
- Must be able to remain in a stationary position for long periods of time
- Must be able to move, bend, squat, stoop, twist, climb stairs and turn to perform day to day responsibilities
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