Service Technician (Marine)
On-siteKaohsiung, Takao, Taiwan
Job Summary
Attend to on-site service requirements, including system commissioning, sea trials, and troubleshooting for OEM customers. Carry out inspections and repairs of Dometic products for after-market customers in Taiwan. Develop and maintain strong customer relationships with OEMs and distributors while gathering and relay customer feedback, product insights, and competitive information to the Account Manager for Taiwan. Work closely with the Account Manager and Service Manager to evaluate warranty claims and perform repairs or replacements as needed. Deliver a high standard of customer service across multiple marine product categories.
Required Qualifications
- Diploma or professional certification in Marine Engineering or related disciplines
- Minimum 5 years of hands-on experience in the marine or leisure boat building industry
- Proficiency in Mandarin
- basic English communication skills (spoken and written)
Desired Qualifications
- Proactive and strong communication skills to work with customers and internal stakeholders
- Initiative, self-motivation, and the ability to work independently with attention to detail
- Problem-solving mindset, hands-on approach, and ability to work under pressure
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