Service Technician
On-siteLouisville, Kentucky, United States
Job Summary
Diagnose and complete repairs, execute unit turns and make-readies, and perform preventive maintenance including HVAC inspections and filter changes. Address minor grounds issues in common areas and document all work in Entrata before residents follow up within 24 hours. Participate in the after-hours on-call rotation to respond with urgency to emergencies, ensuring units are move-in ready and the physical asset meets Four Mile Capital's standards. This hands-on role requires working across multiple trade areas, including HVAC, plumbing, and electrical, with availability for weekends and schedule adjustments based on operational needs.
Required Qualifications
- Prior maintenance experience in multifamily, facilities, construction, or a skilled trade
- Working knowledge across at least two core trade areas: HVAC, plumbing, electrical, appliances, carpentry, or drywall
- High school diploma or equivalent
- Available for after-hours on-call rotation
- Available to work weekends and adjust schedule based on operational needs
- Reliable transportation
- Must pass a background check
- Ability to lift up to 50 lbs. and meet the physical demands of the role
- Structured and consistent by nature: they like knowing what they're responsible for, they work through their list, and they don't cut corners
- They take quality seriously not because someone is watching, but because it matters to them personally
- They prefer a steady, well-run operation over constant change and thrive when expectations are clear and their work speaks for itself
- They move at a solid pace without burning out
- They're not the person who needs external pressure to stay on task; they set their own tempo and sustain it
- They communicate what needs to be communicated: if a repair needs a part, they say so; if something in a unit is bigger than the work order, they flag it
- They keep their Service Manager informed without being prompted
- They are independent workers who take pride in doing things right
- They don't need recognition to stay motivated, but they do need to know their work has a standard worth meeting
- Structured and self-directed: You work through your responsibilities methodically and don't need to be managed closely to stay on track
- Quality-driven: A repair that holds and a unit that looks right matter to you personally, not just because someone is checking
- Steady and sustainable: You move with consistent purpose. You're not looking for chaos, and you don't create it
- Clear communicator: You keep your supervisor informed without being asked and are honest about what you know and what you need
- Coachable: You may not know every trade yet, and that's okay. What matters is honesty about your current level, eagerness to grow, and willingness to be developed
- Does the right thing: You respect residents' homes, don't cut corners on safety, and leave every unit better than you found it
Desired Qualifications
- Familiarity with Entrata or a comparable work order platform is a plus
- EPA 608 certification preferred but not required
- Prior maintenance experience in multifamily, facilities, construction, or a skilled trade preferred
- Osha safety awareness expected
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