Service Technician III
On-siteDes Moines, Iowa, United States
Job Summary
Install, maintain, and repair mechanical, electrical, pneumatic, gas, and refrigeration commercial food equipment for Hobart Service customers. Diagnose complex HVACR systems, interpret schematic diagrams, and complete preventative maintenance while documenting all work. Lead advanced installations and generate leads to support branch financial objectives. Maintain company assets, follow safety protocols, and adhere to state and federal regulations regarding combustion emissions. Work normal business hours with occasional extended shifts, including nights, weekends, and holidays, while traveling up to 50% of the time.
Required Qualifications
- High school diploma or GED
- 4-7 years of food equipment service experience
- 2-4 years of HVACR service experience
- Ability to lift up to 75 lbs
- Climb up to 10 ft with an A-frame ladder
- Occasional roof access
- Extensive walking 3-5 miles / day
- Extensive driving 5-6 hours/day
- Kneel, squat, bend, push/pull
- Move in different positions to accomplish tasks in various environments including tight and confined spaces
- Operate motor vehicles or heavy equipment
- Operate machinery and/or power tools
- Travel requirement up to 50% of time
- Flexibility with schedule to meet critical deadlines
- Extended hours including nights and/or weekends
- Early mornings, evenings and/or weekends
- Ability to read and interpret standard service manuals
- Ability to read and interpret schematic diagrams
- Demonstrate knowledge of sequence of operations for multiple operating modes
- Knowledge of state specific and federal regulations related to combustion emissions
- Skilled in use of various tools and equipment
- Ability to read and understand safety guidelines of the business
- Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality
- Performs periodic visual safety inspections of vehicle and equipment
- Ability to read and follow instructions
- Ability to respond to management direction
- Ability to take responsibility for own actions
- Ability to prioritize regular workload, special tasks and concurrent projects
- Ability to allocate time and resources to ensure that work is completed accurately and efficiently
- Ability to communicate orally with individuals from within and outside the organization
- Ability to self-motivate
- Ability to take direction from senior technicians and management
- Ability to thrive in multi-tasking environment
- Ability to adjust priorities quickly
- Ability to balance team and individual responsibilities
- Ability to exhibit objectivity and openness to others' views
- Ability to give and welcome feedback
- Ability to contribute to building a positive team spirit
- Ability to put success of team above own interests
- Ability to build morale and group commitments to goals and objectives
- Ability to recognize accomplishments of other team members
- Ability to keep commitments
- Ability to commit to extended hours of work when necessary to reach goals
- Ability to complete tasks on time
- Ability to be consistently at work and on time
- Ability to ensure work responsibilities are covered when absent
- Ability to arrive at meetings and appointments on time
- Ability to follow instructions
- Ability to demonstrate accuracy and thoroughness
- Ability to look for ways to improve and promote quality
- Ability to apply feedback to improve performance
- Ability to monitor own work to ensure quality
- Ability to meet productivity standards as set by Customer Facing Metrics (CFMs)
- Ability to complete work in timely manner
- Ability to strive to increase productivity
- Ability to work quickly
- Ability to demonstrate crisis/conflict resolution skills
- Ability to maintain current organization, industry, and equipment knowledge
- Ability to maintain current organization, industry, and equipment knowledge as it relates to mechanical, electrical, pneumatic, gas, and/or refrigeration (HVACR) commercial food equipment
- Ability to maintain current organization, industry, and equipment knowledge as it relates to commercial cooking and/or refrigeration equipment
- Ability to maintain current organization, industry, and equipment knowledge as it relates to HVACR commercial food equipment
- Ability to maintain current organization, industry, and equipment knowledge as it relates to mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment
- Ability to maintain current organization, industry, and equipment knowledge as it relates to combustion emissions
- Ability to maintain current organization, industry, and equipment knowledge as it relates to state specific and federal regulations related to combustion emissions
- Ability to maintain current organization, industry, and equipment knowledge as it relates to safety manuals and programs
- Ability to maintain current organization, industry, and equipment knowledge as it relates to branch and organization financial objectives
- Ability to maintain current organization, industry, and equipment knowledge as it relates to new product introduction
- Ability to maintain current organization, industry, and equipment knowledge as it relates to company assets including vehicle, tools, and inventory
- Ability to maintain current organization, industry, and equipment knowledge as it relates to safe driving and other applicable policies
- Ability to maintain current organization, industry, and equipment knowledge as it relates to customer experience and generating leads
- Ability to maintain current organization, industry, and equipment knowledge as it relates to equipment leads, contract leads, water treatment order leads
- Ability to maintain current organization, industry, and equipment knowledge as it relates to customer-focused strategies for fostering relationships and sales
- Ability to maintain current organization, industry, and equipment knowledge as it relates to basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions)
- Ability to maintain current organization, industry, and equipment knowledge as it relates to Windows applications and Microsoft Office programs such as Word and Excel
- Ability to maintain current organization, industry, and equipment knowledge as it relates to parts stocking and identification methods, practices, and procedures
- Ability to maintain current organization, industry, and equipment knowledge as it relates to mechanical diagrams
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of basic math
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of technical and analytical skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of quantity
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of attendance/punctuality
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of dependability
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of teamwork
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of time management and communication skills
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of mechanical aptitude
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of customer service
- Ability to maintain current organization, industry, and equipment knowledge as it relates to understanding of safety at work
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