Service Technician II
$58,240–$79,040 year
On-siteNashville, Tennessee, United States
Job Summary
Respond to trouble tickets to ensure application uptime and system performance, working individually and as a team to diagnose and resolve application issues. Execute preventative maintenance tasks to maximize availability, perform routine configuration changes, and document all modifications through a digital change control system. Produce technical documentation for diverse audiences and perform pre-deployment testing and on-site installations of software upgrades. Requires high school diploma, experience with low voltage equipment, and strong knowledge of commercial access control, CCTV, and fire alarm systems. Full-time role with comprehensive benefits including 401K matching, paid training, and provided vehicle.
Required Qualifications
- High School diploma required or equivalent
- Experience installing and troubleshooting low voltage equipment
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
- Working knowledge of network communications and IP addressing
- Strong written and verbal communications skills
- Excellent problem solving and analytical skills
- Excellent time management skills
- Positive attitude and strong work ethic
Desired Qualifications
- Fire alarm experience: Bosch, Silent Knight highly preferred
- Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus
- NICET certification or State Fire License preferred
- ESA Certified Alarm Technician preferred
- NTS Certified Service Technician preferred
- Certifications in enterprise grade CCTV, Access Control a plus
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