Service Technician
$150,000–$200,000 year
On-siteNashville, Tennessee, United States
Job Summary
Start up, troubleshoot, and repair complex HVAC equipment including VRF systems, boilers, and water source heat pumps. Perform refrigerant piping installation, evacuation, and charging while verifying laboratory control systems. Diagnose issues using instruments to measure temperature, humidity, static pressure, voltage, and air flow. Read wiring schematics, configure proprietary software, and train owners and contractors. Document all service and installation activities by completing work orders, maintenance checklists, and daily time sheets. Maintain customer rapport by addressing complaints and identify urgent parts requirements. Work outside normal hours as needed, with up to 35% out-of-state travel.
Required Qualifications
- Associate degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning
- two (2) years related experience
- five (5) years related experience
- equivalent combination of education and experience
- Operating knowledge of Microsoft office software
- working proficiency with handheld computer (i.e., Smartphone, iPad)
- Valid Driver's License
- no major traffic violations for the previous 5 years
- EPA Certification
- Must pass TAPS background check
- Ability to lift 50 lbs.
- Ability to climb ladders
- Ability to perform job duties at required heights
- Flexibility to work outside normal work hours
Desired Qualifications
- Refrigerant system skills including refrigerant piping installation, evacuation and charging of all refrigerant type systems
- Familiarity with instruments and the ability to acquire information such as temperature, humidity, static pressure, voltage, amperage, air flow, etc.
- Understanding of control systems including wiring, thermostats, and end devices
- Effectively communicates verbally and in writing with customers and co-workers
- Able to read wiring schematics and diagrams for all equipment
- Effectively present training material to owners and contractors in a classroom environment
- Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets
- Maintains rapport with customers by addressing complaints and identifying solutions
- Maintains a safe and clean working environment by complying with established policies, procedures, rules and regulations
- Above average computer skills
- Ability to learn and use proprietary software needed to start-up, configure or trouble shoot HVAC equipment
- Independently manages daily business needs by identifying parts to order for repairs and determines the urgency of the requirement
- Keeps current on products concerning installation, operation, maintenance, service, and repair of HVAC systems and components
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