Service Technician
On-siteSalisbury, North Carolina, United States
Job Summary
Perform reconnects, disconnects, and service changes while adhering to company procedures and safe work practices. Routinely troubleshoot fiber optic networks using 1310, 1490, and 1550 nm wavelengths, administer router and Wi-Fi processes, and install CAT5/CAT6 drop wire with proper color coding. Test and tone all drop wires from equipment rooms to end users, configure customer PCs for internet operation, and successfully install ancillary subscriber equipment. Troubleshoot IP and LAN issues from telecommunications demarks to customer premises. Work an on-call schedule rotation and perform other duties as assigned.
Required Qualifications
- Minimum of 5 years' experience installing, testing and troubleshooting cable, phone and internet
- Fiber Optic Cabling experience
- Proficiency using small hand tools and larger power tools
- Active and clean, non-restrictive, state issued driver's license in State where hired
- Comfortable working on a ladder and all heights
- High School Diploma or equivalent
- Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
Desired Qualifications
- Associates Degree in Internet Technologies or Engineering
- Cisco Certifications, CCT or CCENT entry level certificates
- Microsoft Certifications, MCSA for Office
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