Service Technician - Automated Machines
On-sitePerrysburg, Ohio, United States
Job Summary
Troubleshoot, repair, and maintain specialized test equipment used in the solar panel manufacturing process by traveling locally between First Solar facilities. Perform mechanical and electrical diagnostics, configure HVAC systems, heaters, and electronic measurement equipment, and conduct preventative maintenance audits. Manage customer interactions during service visits, guide clients through troubleshooting to minimize downtime, and provide technical support via phone, email, and on-site visits. Document service calls and solutions for invoicing and internal reference while collaborating with engineering teams to resolve complex operational issues and share feedback for design improvements.
Required Qualifications
- Experience in both mechanical and electrical disciplines
- Familiarity with automation hardware configuration and integration
- Must be able to travel locally between First Solar facilities in the Perrysburg, OH area
- Must be able to travel approximately 10% to 15% to SDC headquarters in Concord, Ohio
- Must be able to perform mechanical and electrical diagnostics, using schematics and technical documentation
- Must be able to configure, troubleshoot, and calibrate HVAC systems, heaters, electronic measurement equipment, and motion control components such as drives and actuators
- Must be able to conduct preventative maintenance audits and service on SDC machines
- Must be able to provide timely technical support to customers via phone, email, and on-site visits
- Must be able to guide customers through troubleshooting to minimize downtime and ensure equipment efficiency
- Must be able to collaborate with SDC engineering teams
- Must be able to represent SDC professionally and helpfully
- Must be able to support project management, and other teams to ensure timely, complete, and accurate service deliveries
- Must be able to document service calls, solutions, and best practices for invoicing and internal reference purposes
Desired Qualifications
- Experience with robotic systems
- Strong HVAC backgrounds
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