Service Tech/Advisor
On-siteLittle Rock, Arkansas, United States
Little Rock, Arkansas, United StatesOn-sitePart TimeLarge
Part TimeLarge
Job Summary
Troubleshoot repairs and service all kinds of bikes on the spot while installing accessories customers select for their new bikes. Act as the face of the service department to customers when the Service Manager is unavailable, evaluating issues and recommending repairs with stellar hospitality skills. Build relationships with people who trust you to keep their gear running flawlessly and support the Service Manager daily. Prioritize fantastic communication, leadership, and problem-solving abilities to handle the dynamic nature of the role.
Required Qualifications
- Self-motivation
- A positive, team-focused mentality
- A willingness to pitch in on any task
- Fantastic hospitality
- A warm, approachable manner
- Great listening skills
- A drive to help in any way you can—even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail
- A love for tinkering 'til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
- Elevated skills in communication
- Leadership
- Problem solving
Desired Qualifications
- Prior shop experience
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