Service Tech/Advisor - Full Time
On-siteHighlands Ranch, Colorado, United States
Highlands Ranch, Colorado, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Troubleshoot repairs and service all kinds of bikes on the spot, installing accessories customers select for their new bikes. Evaluate issues with customers to recommend repairs while building relationships with people who trust you to keep their gear running flawlessly. Serve as the face of the department to customers when the Service Manager is unavailable, utilizing stellar hospitality skills and a willingness to learn. Prioritize communication, leadership, and problem-solving to support the service team, with no prior shop experience required.
Required Qualifications
- Self-motivation
- A positive, team-focused mentality
- Willingness to pitch in on any task
- Fantastic hospitality
- A warm, approachable manner
- Great listening skills
- A drive to help in any way you can—even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail
- A love for tinkering 'til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
- Elevated skills in communication
- Leadership skills
- Problem solving skills
Desired Qualifications
- Prior shop experience
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