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Michaels Stores2 weeks ago

Service Team Member

On-site · Woodbridge, Virginia, United States

Type
Part Time
Level
Entry Level
Education
Not Specified
Company size
Large

Job Summary

Deliver friendly customer service, help customers shop our store, and provide fast, friendly checkout; unload trucks, stock shelves, and maintain planograms to keep the store well-merchandised and in stock. Cross-train in Custom Framing selling and production; engage customers on rewards programs and Private Label Credit Card enrollments; participate in omni-channel processes (BOPIS, Ship From Store); execute VOC surveys; assist with SHRINK/safety programs and SOP compliance; support merchandise recovery, SISO and AD-set duties, and general store recovery. Promote a positive image, interact respectfully with customers and team members, and embody the company values.

Required Qualifications

  • Must satisfy federal, state, and local legal requirements to work in the U.S.
  • Minimum age 16 years old for applicants

Desired Qualifications

  • Retail and/or customer service experience preferred
  • Cross-training in Custom Framing selling and production preferred
  • Experience with Omni channel processes (BOPIS, SFS) preferred
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Michaels Stores

Service Team Member

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