Service Team Member 11am-5pm

Service Team Member responsible for delivering friendly customer service, assisting customers in store, and ensuring fast, accurate checkout experiences. Responsibilities include unloading trucks, stocking and merchandising to maintain well-stocked, in-stock shelves; executing planograms and AD sets; participating in rewards program enrollments, VOC surveys, and Omni-channel processes (BOPIS and Ship From Store); adhering to SOPs and safety policies; cross-training in Custom Framing sales and production; and performing general store recovery and merchandiser duties as assigned. The role requires standing for long periods, ability to lift heavy boxes, and availability for nights, weekends, and early mornings in a public retail environment. The Michaels Companies emphasizes equal opportunity employment and provides robust team benefits.