Service System Coordinator
$133,348–$146,945 year
HybridParramatta, New South Wales, Australia
Job Summary
Represent Homes NSW as a steward of the housing and homelessness system within local collaboration networks, establishing shared understandings to support partners in prioritizing and coordinating local responses. Develop engagement strategies with service partners and stakeholders to enhance participation across service system and care coordination levels, while building existing partnerships to support consistent governance structures. Embed local collaboration frameworks to enable partners to share knowledge, data, and resources for planning, monitoring, and problem-solving. Lead coordination of service system and care coordination projects within the local network area, and collate data and evidence on local issues for trend analysis and reporting.
Required Qualifications
- Demonstrated experience delivering partnership, strategy or service delivery initiatives within government, housing, human services or comparable sectors, including delivery across multiple workstreams
- Demonstrated experience in community engagement, partnership development or delivery of programs or reforms within organisational or government environments
- An understanding of, and ability to apply, policy and system-level thinking within housing, homelessness or related service systems, or demonstrated transferable experience in similarly complex policy or reform contexts
- Demonstrated experience engaging and working effectively with diverse stakeholders, including government, delivery partners and/or sector representatives, to achieve strategic outcomes
- Knowledge of legislation, government processes and policy frameworks relevant to public sector service delivery or demonstrated ability to interpret and apply legislative and policy frameworks in comparable environments
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
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