Service Supervisor Full Time
$41,600–$41,600 year
On-siteLanghorne, Pennsylvania, United States
Job Summary
Supervise tire bay operations by managing team members, ensuring proper scheduling, and maintaining safety and policy compliance. Install, sell, and repair tires including mounting, dismounting, rotating, and balancing while monitoring sales transactions and inventory. Coordinate member tire needs with Home Office, manage equipment orders, and conduct audits and checklists. Train team members through the club-level process, complete performance appraisals, and ensure all TIA and Titan certifications are current. Maintain a clean, organized tire bay and waiting area, merchandise displays, and execute GOLD club standards daily. Requires a valid driver's license, ability to lift up to 30 pounds, and completion of Michelin training levels one through four within three months.
Required Qualifications
- At least 18 years of age
- Valid driver's license and ability to drive automatic and manual transmission vehicles
- Strong interpersonal skills
- Organizational skills
- Attention to detail
- Basic computer skills
- Knowledge of tires, batteries, propane tanks, and tire bay equipment
- Ability to lift over 30 pounds with assistance
- Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results
- Must pass Michelin training levels one through four within three months of hire
- Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services
- Regular, predictable, full attendance
Desired Qualifications
- High School diploma and/or college degree preferred
- Prior tire installation and sales experience preferred
- Level 400 certified technician preferred
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