Service Specialty Sales Representative (SSR)
HybridMontréal, Quebec, Canada
Job Summary
Act as a trusted advisor to healthcare customers by understanding their operational needs and aligning them with tailored service solutions across GE HealthCare's portfolio. Build and maintain strong relationships with key stakeholders, including clinic and hospital leadership, while executing territory and account plans to achieve quarterly and annual financial targets. Analyze historical service usage data to develop insights that drive customer value and growth opportunities. Collaborate closely with internal teams, including Field Service Representatives and Account Community members, to participate in Requests for Proposal and support pricing discussions. Leverage CRM and analytics tools to identify trends and guide engagement strategies. Represent the voice of the customer by providing feedback that helps refine service offerings. This hybrid role covers the Province of Quebec, requiring bilingualism in English and French.
Required Qualifications
- Bachelor of Business/Commerce or Master's degree in a related field, or equivalent previous experience in Services Sales
- 2+ years of consultative sales experience, including strategic selling and negotiation at multiple levels within an organization; or 4+ years of GE HealthCare experience in customer-facing role(s)
- Proven ability to build credibility and trust with diverse stakeholders at multiple organizational levels
- Strong analytical skills with the ability to synthesize data into clear insights and recommendations
- Ability to work independently, manage multiple priorities, and take initiative
- Well-developed organizational, influencing, and facilitation skills
- Strong written and verbal communication skills
- Demonstrated experience supporting or leading commercial negotiations, including pricing discussions, contract terms, or RFP-related negotiations
- Adaptability and comfort working in a dynamic, evolving market environment
- Ability to identify and resolve complex issues within scope of responsibility
- Willingness to travel within the assigned geographic region, including occasional overnight stays
- Bilingual in English and French
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