Service Shop Supv
On-site · Tulsa, Oklahoma, United States
Job Summary
Direct, plan, coordinate and participate in customer service activities within a shop and maintenance environment. Lead by example, assign duties, open/close work orders, respond to service calls, and ensure safety and customer satisfaction. Collaborate with PSSR and Sales Reps to provide solutions, develop schedules, maintain professional relationships across divisions, and uphold company policies. Demonstrates effective communication, adaptability, and leadership to drive high performance in a production facility and open warehouse setting.
Required Qualifications
- Requires four to seven years related experience and/or training or equivalent combination of education and experience.
- Must possess hands on knowledge in most areas of responsibility.
- Ability to read, write, and interpret correspondence with other employees and customers, in verbal, written, and diagram form.
- Basic math skills.
- Ability to apply independent judgment to situations, while also working cooperatively to achieve solutions.
- Availability to work first shift, but flexible and willing to work weekend, holiday, and evening hours as needed to accomplish tasks by assigned deadlines.
- Tolerance for performing complex tasks while experiencing numerous interruptions.
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