Service Sales Representative
On-siteSalisbury, North Carolina, United States
Job Summary
Represent fire sprinkler offerings to General Contractor customers and end users within an assigned territory by identifying, selecting, and developing new and existing service accounts. Establish contact with prospects, qualify potential buyers, and schedule sales calls while utilizing marketing strategies to build new business associations. Determine customer needs, develop sales strategies, and close sufficient sales to exceed objectives. Provide estimates and quotes for fire sprinkler systems for commercial, institutional, and industrial facilities, ensuring contractual obligations are met and resolving customer problems quickly. Maintain effective communication with customers to ensure satisfaction and develop positive ongoing relationships with existing and new clients. Read blueprints and architectural drawings to determine proper sprinkler locations, while obtaining necessary licensing and manufacturer certifications. Travel to customer and job sites as required to execute sales activities and complete monthly calls assigned by management.
Required Qualifications
- High School Diploma or GED
- 2+ years of experience selling service contracts in the Fire Protection industry
- Working knowledge of NFPA 13, 14, and 20
- Knowledge of industry standard practices for service and inspection
- Ability to multi-task to the extreme
- Valid driver's license and excellent driving record
- Ability to achieve sales quota as well as implement sales strategy to exceed goals
- Ability to work accurately with numbers
- Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications
- Excellent customer service skills
- Demonstration of a positive attitude
- Ability to think strategically, make sound decisions, and produce accurate and timely results
- Building positive working relationships with multiple levels of employees and management
- Demonstrating integrity and professionalism
- Demonstrating commitment to company values
- Excellent organizational skills
- Ability to follow-up on tasks and assignments in a timely manner
- Excellent written and verbal communications skills
- Ability to perform basic business mathematical functions
- Ability to work with minimal supervision
- Ability to work effectively in a team environment
- Complying with all operating policies, procedures, executed Plans, and Programs
- Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers
- Must be able to lift 50 lbs
Desired Qualifications
- Associates degree in a technical or business discipline or related in the sprinkler fire suppression business
- Previous sprinkler design experience including estimating and performing hydraulic calculations
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