Service Sales
$95,000–$95,000 year
On-siteRichmond, Virginia, United States
Job Summary
Build and manage customer relationships across Financial Services, Data Center, Industrial, Government, and Healthcare markets as the primary outside sales resource. Drive direct sales activities including lead follow-up, strategic account planning, application discovery, cost justification, and system configuration to deliver quarterly targets. Translate customer needs into service solutions and proposals, negotiate pricing and contract terms to close profitable opportunities, and maintain accurate Salesforce pipeline data. Coordinate with internal teams to support sales-to-service handoffs and ensure consistent customer experience through the post-sales process. Manage assigned territories and national accounts to expand market share while converting customer needs into service opportunities that improve system reliability and drive revenue growth.
Required Qualifications
- Demonstrated ability to prospect, develop customer relationships, manage a sales pipeline, and close service opportunities
- 5+ years of sales experience, or equivalent experience, in Critical Power or equipment-related industries selling aftermarket services, contracts, and parts
- Proven ability to meet sales targets, expand market share, and convert customer needs into profitable service solutions
- 3+ years of Salesforce experience managing pipeline, opportunities, and customer activity
- Ability to travel domestically up to 25% of the time
Desired Qualifications
- Preferred experience in business development, account management, cross-selling, and contract negotiation
- Preferred knowledge of uninterruptible power supplies, static switches, power distribution units, related spare parts, and service contracts
- Strong customer-focused communication and negotiation skills
- Bachelor's degree in electrical engineering, mechanical engineering, marketing, business management, or a related field preferred
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