Service & Route Coordinator

Manage inbound and outbound customer calls, address inquiries, and schedule service appointments. Provide in-person customer support, set up and maintain customer accounts, and optimize service schedules to assign efficient routes for field technicians. Track service completion, resolve scheduling conflicts, and process invoices, work orders, and discounts to ensure accuracy and compliance. Support field teams with real-time coordination, process payments, and make follow-up calls on due invoices. Requires 1+ years of customer service experience and proficiency in Microsoft Excel and IFS or Salesforce.