Service & Route Coordinator

Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments. Optimize service schedules and assign routes to ensure efficiency for field technicians. Track service completion, process invoices and work orders, and collaborate with teams to resolve scheduling conflicts. Set up and maintain customer accounts while monitoring daily call volumes to propose process improvements. Provide in-person customer support and assist with service-related questions. Culligan by WaterCo leads the industry in water treatment systems for residential, commercial, and industrial applications, expanding into previously under-serviced segments globally.