Service Response Center Rep - Occasional Eve/Night
$37,440–$47,840 year
On-site · Utica, New York, United States
Utica, New York, United StatesOn-sitePart Time$37,440–$47,840 yearMid LevelHigh School Or EquivalentUnknown
Type
Part Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Answer incoming calls as the first point of contact, coordinate with hospital hospitality/service departments, patients, visitors, and staff; maintain open communications across departments; manage emergency code responses and notifications; evaluate and dispatch tasks to appropriate departments to ensure timely completion; perform additional duties as delegated by management.
Required Qualifications
- High school diploma or equivalent
- Interpersonal dynamics skills
- Experience in customer service preferred (hospital setting beneficial)
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