Service Representative - Off-Site
$45,760–$56,160 year
On-siteDallas, Texas, United States
Job Summary
Conduct customer liaison duties by filling merchandise requirements, suggesting product selections, and handling order entry, pricing, expediting, billing, and maintenance. Coordinate shipping, receiving, and inventory maintenance while performing delivery driver tasks to operate a light van and ensure timely order delivery. Train new representatives and maintain product knowledge through self-study and training classes. Requires minimum three years of experience, a four-year degree, and physical ability to lift up to 70 pounds and operate warehouse equipment like pallet jacks and forklifts. Work Monday through Friday, 7:00am to 4:00pm, with pay starting between $22.00 and $27.00 per hour.
Required Qualifications
- Minimum 3 year experience
- Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds
- Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions
- Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions
- Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required
- Ability to meet driving requirements if assigned to operate a Company-required vehicle and/or whenever circumstances require that material handlers at the applicable location have the ability to operate a Company vehicle to cover emergencies, absences, or other business needs
- Knowledge of warehouse procedures and security regulations
- Customer service skills with the ability to handle a variety of customer situations with enthusiasm and tact
- Communication, administrative, and computer skills
- Ability to work under general supervision and work cooperatively with other branch personnel
- Ability to successfully complete all Company training designed to comply with regulatory requirements
Desired Qualifications
- 4+ years experience
- 4 year degree
- Knowledge of product lines and suppliers and the ability to evaluate products in terms of customer needs
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