Service Project Manager
$80,000–$90,000 year
On-siteMinneapolis, Minnesota, United States
Job Summary
Lead project teams from order receipt through shipment, ensuring customer satisfaction and maximizing quality, financial, and schedule objectives. Review purchase orders and contracts, schedule kick-off meetings, and create detailed project plans with clear milestones and deliverables. Coordinate support across Engineering, Purchasing, and Production while acting as the primary customer point of contact. Conduct progress and financial reviews, manage change orders, and verify testing procedures before initiating invoices. Monitor scope changes, facilitate customer and vendor visits, and issue feedback surveys to maintain the company's commercial position.
Required Qualifications
- Four (4) year degree in Engineering, Project Management or other relevant field or equivalent work experience
- Strong technical knowledge
- Excellent leadership skills and decision-making abilities
- Ability to analyze project financial data and make recommendations
- Proven ability to interact and communicate with internal and external customers
- Strong PC skills required, including use of standard MS Office applications
- Strong working knowledge of Excel and MS Project required
- Demonstrate a high degree of personal and professional ethics and integrity
- Requires self-direction, tact, diplomacy and a clear, courteous and professional manner when dealing with the internal and external customers
- Superior verbal, written, and interpersonal communication skills essential
- Ability to draft professional documents with no supervision
- Must be able to independently arrange and organize work efforts on a weekly, monthly and quarterly basis
- Must be able to meet tight deadlines
- Must be able to handle multiple assignments on a consistent basis and effectively maintain schedules and milestones
- Requires the ability to routinely move throughout the office and manufacturing facility to perform work
- Requires the ability to routinely lift up to 15 lbs
- Requires the ability to ascend and descend stairs daily to reach all areas of the manufacturing facility
Desired Qualifications
- Background in motors, generators, or other rotating machines is a plus
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