Service Production Supervisor
$83,500–$104,400 year
On-siteDenver, Colorado, United States
Job Summary
Direct the daily production rhythm of the service center, orchestrating vehicle intake through final quality checks to maximize throughput. Mentor and coach a team of technicians, conducting performance reviews, managing development paths, and removing obstacles to ensure operational goals are met. Act as the primary facilitator for parts, tools, and information, while dynamically prioritizing workload to match technician skill sets and shop capacity. Monitor key performance indicators like cycle time and productivity to drive data-informed improvements and uphold rigorous safety and quality standards. Serve as the escalation point for complex technical or logistical challenges, ensuring seamless collaboration across sales, parts, and support teams.
Required Qualifications
- 5+ years of leadership experience in a high-volume automotive service environment (e.g., Shop Foreman, Production Manager, or Lead Dispatcher)
- Deep technical acumen across modern vehicle systems, including high-voltage, electrical, mechanical, and infotainment domains
- Proven experience with lean manufacturing principles or workflow optimization in a service or production setting
- Strong proficiency with digital tools, including dealership management systems (DMS), repair order tracking, and diagnostic software
- Excellent written and verbal communication skills
- Strong understanding of written and spoken English
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Up to 27% travel may be required
Desired Qualifications
- High School Diploma, GED, or other recognized high school equivalency credential preferred
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