Service Process Specialist
HybridService, Préfecture de la Nana-Mambéré, Central African Republic
Job Summary
Coordinate and facilitate service technician visits abroad, ensuring smooth communication between customers and technical teams. Share best practices and provide training to colleagues internationally while collaborating with global process engineers. Actively participate in process improvement and automation initiatives, working closely with the service contract specialist team to update service contracts and maintenance plans. Requires advanced English skills and basic Excel knowledge, with a proactive mindset for repetitive tasks. Hybrid role in Brno, Czech Republic, offering flexible hours, remote work options, and extensive training opportunities within a team focused on transforming the future through innovation.
Required Qualifications
- Advanced English skills
- Basic knowledge of Excel
- A proactive mindset
- Ability to stay engaged even with repetitive tasks
- Strong organizational skills
- Friendly, customer-oriented approach
Desired Qualifications
- French or German
- Experience with SAP
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