Service & Parts Coordinator
On-siteWoodstock, Ontario, Canada
Job Summary
Coordinate service activities, manage truck and trailer parts inventory, and maintain accurate repair records to ensure efficient communication between mechanics, vendors, and internal departments. Review open service work orders, enter maintenance data into the service management system, and maintain real-time status updates on shop operations. Assist in planning daily repair schedules, process customer invoices, and monitor Out-of-Service reports to ensure timely repairs. Inspect incoming deliveries, manage telematics inventory, and coordinate with the Safety department regarding compliance requirements. Handle inbound service calls, approve mechanic expense reports, and conduct routine inventory audits. Requires minimum one year of experience in a service or parts environment, strong organizational skills, and willingness to work extended hours and weekends. Charger Logistics offers a competitive salary, healthcare benefits, and career growth opportunities.
Required Qualifications
- Minimum 1 year of experience in a Service Advisor, Parts Coordinator, Service Coordinator, or similar role
- Willingness to work extended hours and weekends when operationally required
Desired Qualifications
- College diploma or post-secondary education preferred
- Previous experience in the heavy truck, transportation, automotive, fleet maintenance, or repair industry is considered an asset
- Knowledge of truck and trailer parts, inventory management, and service operations
- Strong organizational and multitasking skills with the ability to prioritize work in a fast-paced environment
- Good mechanical aptitude and understanding of repair processes
- Excellent verbal and written communication skills
- Strong computer skills, including Microsoft Office and service or inventory management systems
- Positive attitude, strong work ethic, and attention to detail
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