Service Parts Advisor, San Diego
$58,240–$79,040 year
On-siteSan Diego, California, United States
Job Summary
Manage parts inventory by anticipating business needs and maintaining accurate perpetual and annual inventories. Order and stock inventory efficiently, generate parts estimates for customers and insurance companies, and oversee parts transfers between locations. Achieve high First Time Fill Rates by interpreting automotive terminology for precise catalog searches and promoting accessories per guidelines. Organize parts warranty returns physically and in the system, staying updated on revision changes to refresh local stock. Work full-time including weekends or extended hours during busy periods, with a base pay range of $28–$38 hourly.
Required Qualifications
- 2 – 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations
- Proficiency in parts catalog search for specific repair needs
- Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs
- Excellent organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
- Ability to lift 50 lbs.
- Standing, walking, and bending for extended periods of time
- Full-time, including weekends or extended hours during busy periods
- Willingness to complete Lucid provided CPR training post hire
- Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
Desired Qualifications
- AA/BS in either Automotive Technology or Business Management, or equivalent work experience
- Knowledge of HV systems, LV systems, and EV powertrains
- Start-up experience and related fast-paced environments
- Previous OEM Parts training
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