Service Manager
On-siteLawrenceville, Georgia, United States
Job Summary
Communicate company philosophy, standards, and expectations to Service associates while informing members of policy changes and guiding implementation. Establish on-call schedules for Maintenance associates considering holidays, weekends, and vacations. Keep the Community Manager informed of all maintenance issues and offer solutions. Maintain accurate inventory in shop tools and supplies. Schedule, inspect, and approve all contract work to ensure compliance with company policy, verifying contractor insurance and utilizing the three-bid process. Assure budget compliance during purchases and obtain bids. Assist in staff development, providing training, leadership, guidance, and positive reinforcement.
Required Qualifications
- At least 2 years of supervisory experience of at least 2 people
- 2-3 years of property management maintenance experience or related field
- Must be HVAC certified
- Own the required tools
- High School diploma
- Good communication and reading skills
- Excellent organizational skills
- Customer service/satisfaction skills
- Ability to lift 50 pounds
- Familiarity with the OSHA guidelines
- Ability to pass a pre-employment background check and drug screening
- Required education: High school or equivalent
- Required experience: Electrical: 2 year
- Required experience: Plumbing: 1 year
- Required experience: Maintenance Supervisor: 2 years
Desired Qualifications
- Vocational/technical school
- College
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