Service Manager - Towson Promenade
$79,997–$90,002 year
On-site · Towson, Maryland, United States
Job Summary
Service Manager at Towson Promenade oversees maintenance and repair operations for a 379-home apartment community. Responsible for leading the service team, managing and completing work orders, meeting the service budget, scheduling turnover of vacated units, and ensuring safety, OSHA/compliance, and high-quality appearance of the community. Duties include diagnosing and repairing HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structural elements, and appliances; supervising staff; managing timekeeping records; coordinating vendor services; conducting inspections; improving energy efficiency; and maintaining overall resident satisfaction.
Required Qualifications
- High School Diploma or its equivalent preferred
- Technical or vocational certificate and/or degree preferred
- Minimum of four years’ experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance
- EPA Type II certified (Type III or Universal may be required at some locations)
- Experience supervising associates is preferred
- Certification in Chlorine, Fluorine, and Carbon (CFC) required for diagnosing, repairing, and maintaining equipment (preferred for all properties)
- Some locations require certification in pool operation (CPO)
- Must have and maintain a valid driver’s license unless otherwise noted
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