Service Manager
On-siteEdmonton, Alberta, Canada
Edmonton, Alberta, CanadaOn-siteFull TimeConsumer GoodsLarge
Full TimeLargeConsumer Goods
Job Summary
Handle difficult situations and guide the team when challenges arise. Lead, coach, and mentor staff to embrace Brewhouse values while ensuring all guests receive a 'wow' experience through table touching. Monitor and troubleshoot building maintenance, and work closely with the General Manager to ensure ordering and tasks are completed successfully. Dedicate yourself to learning a large database of procedures, including food, drinks, policies, and training programs. Maintain strong communication skills and a drive to find solutions rather than point out problems.
Required Qualifications
- A passion for people and love for the industry
- The willingness to learn and expand your knowledge
- Dedication to learning a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on!
- Strong ability to communicate effectively
- Ambition and drive to create the best experience for your team and guests
- A drive to find solutions rather than point out problems
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