Service Manager
On-siteRaleigh, North Carolina, United States
Raleigh, North Carolina, United StatesOn-siteFull Time
Full Time
Job Summary
Oversee the commercial HVAC service department, including technicians, coordinators, scheduling, workflow, and overall operational efficiency. Ensure excellent customer service, manage manpower and resources, and implement improved service processes. Support sales with pricing and operational input while handling daily reviews for time approval, invoicing, performance, and job summaries. Train, coach, and develop field staff with a focus on safety, culture, and development. Report to the office daily.
Required Qualifications
- 15+ years experience in Mechanical/HVAC servicing commercial and industrial facilities
- managerial role for a minimum of 5 years
- minimum 10 direct reports prior
- Prior hands on experience in the trade
- Proven success managing P&L
- Experience budgeting and forecasting
Desired Qualifications
- EPA universal certification
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